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Copyright 2026 Michael Coughlin Art
Copyright 2026 Michael Coughlin Art
Returns & Refunds
All sales are final, including original paintings, prints, and merchandise. Please note that slight color variation may occur between digital previews and the finished item. This does not qualify for a return. Exceptions are made only if the item arrives damaged or incorrect. To request a replacement or refund, please follow these steps:
1. Contact Me: Reach out with 7 days of delivery.
2. Provide Evidence: Send clear photos that show the issue.
3. Return the Item: Use the original packaging to return the damaged or incorrect item.
Approved refunds will be issued to the original payment method upon return of the item. I personally manage all communications regarding any issues with your order to ensure a smooth resolution.
Taxes
Hawaiʻi is the state where my business has nexus.
Artwork & Prints: All orders shipped from Hawaiʻi are subject to a 4.5% Hawaiʻi General Excise Tax (GET), which will be automatically added at checkout for buyers with a Hawaiʻi shipping address. Buyers outside Hawaiʻi are not charged GET.
Merchandise (Drop-Shipped): Merchandise fulfilled by third-party vendors at my direction is generally shipped from facilities outside Hawaiʻi. Hawaiʻi GET does not apply to these items. Any applicable taxes based on the vendor’s location will be handled in accordance with their local regulations.
All sales are final, including original paintings, prints, and merchandise. Please note that slight color variation may occur between digital previews and the finished item. This does not qualify for a return. Exceptions are made only if the item arrives damaged or incorrect. To request a replacement or refund, please follow these steps:
1. Contact Me: Reach out with 7 days of delivery.
2. Provide Evidence: Send clear photos that show the issue.
3. Return the Item: Use the original packaging to return the damaged or incorrect item.
Approved refunds will be issued to the original payment method upon return of the item. I personally manage all communications regarding any issues with your order to ensure a smooth resolution.
Taxes
Hawaiʻi is the state where my business has nexus.
Artwork & Prints: All orders shipped from Hawaiʻi are subject to a 4.5% Hawaiʻi General Excise Tax (GET), which will be automatically added at checkout for buyers with a Hawaiʻi shipping address. Buyers outside Hawaiʻi are not charged GET.
Merchandise (Drop-Shipped): Merchandise fulfilled by third-party vendors at my direction is generally shipped from facilities outside Hawaiʻi. Hawaiʻi GET does not apply to these items. Any applicable taxes based on the vendor’s location will be handled in accordance with their local regulations.
Shipping Policy
Domestic U.S. shipping is included in the list price. For international orders, there may be additional shipping costs, as well as customs or import fees, which will be calculated at checkout. Tracking information and insurance are included for all shipments.
Domestic U.S. shipping is included in the list price. For international orders, there may be additional shipping costs, as well as customs or import fees, which will be calculated at checkout. Tracking information and insurance are included for all shipments.
PayPal Dispute & Proof
To protect both buyers and myself in the event of a PayPal dispute:
1. All items are documented with photos before shipment.
2. Tracking information and delivery confirmation are recorded.
3. Refunds are only issued for damaged or incorrect items, supported by photos provided by the buyer and my shipping documentation.
This ensures transparency and strengthens PayPal proof in case of disputes.
To protect both buyers and myself in the event of a PayPal dispute:
1. All items are documented with photos before shipment.
2. Tracking information and delivery confirmation are recorded.
3. Refunds are only issued for damaged or incorrect items, supported by photos provided by the buyer and my shipping documentation.
This ensures transparency and strengthens PayPal proof in case of disputes.
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